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Tony’s Superhero Saturdays™: Unsung Heroes of the Holidays — Retail & Customer Service Warriors
A young cashier takes a deep breath. A stock associate straightens a display for the fifteenth time. A manager wipes stress from their brow as radios crackle with the sound of calls for help. Returns. Questions. Complaints. Crowds that never end.
No cape. No mask. No theme music.
But if you look closely, you’ll see something undeniably heroic —strength, patience, empathy, endurance, and grace under pressure.

Tyrone Tony Reed Jr.
Nov 29, 20254 min read
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